Female Friendly
Hello Ladies, and welcome to the only Female Friendly Shop® in Minnesota!
Research shows that today’s women influence 80% of all vehicles purchased in the US, 40% of all trucks purchased in the US, and women buy the majority of all new and used cars.
It is estimated that close to 80% of all car maintenance errands – oil changes, detailing and even major repairs – are either dropped off or picked up by women.
Hi, My name is Heidi Derhy; I am co-owner of Signal Garage in West St Paul and Saint Paul. Many of our clients are moms, daughters, wives, grandmothers and aunties; they’re young and old, married and single and drive classic and luxury cars, minivan, trucks, SUVs… all sorts of vehicles. Even so, many women clients feel uncomfortable and even intimidated, in an auto repair shop. Our nation’s education system has failed us; girls are encouraged to take Home Economics, but not Car Care.
Another interesting fact is that less than one percent of all automotive technicians (formerly called mechanics) are women, and very few automotive garages are owned by women. We know that, for many women, automotive repair and maintenance language can sound much like a foreign language and can be intimidating. Over the years, sensing a void in the automotive repair market, my husband Rami, a 29-year veteran of the automotive repair industry, Dave Ydstie (our partner), my son Avi and I have made many changes to our 40- year-old, now 4th generation family owned business, making it a female friendly-business to accommodate women’s needs.
Our whole staff is trained to cater to women; we take the time to explain things in English instead of “mechanic” language, and we love to invite women into the shop to look at their vehicles so they can see and understand what a good or bad part looks like. We’ve created literature which is available for our clients to take home to educate themselves so they are enabled to make smart, educated decisions about their vehicles. (Our male customers love it, too).
As you walk into our reception area you can’t help but notice the clean, fresh smell, the beautiful waiting area and the freshly coffee brewed one cup at a time. In the service area, the technicians are just as clean and organized, the floor is clean and tools are put away.
Safety is our number one priority, and having a clear understanding of the mechanics of car ownership follows close behind.
This is the rationale behind our decision to offer car care clinics aimed at women.
Our clinics attract women eager to understand more about the workings of their vehicles – details about what should be contained in an emergency roadside kit, at what point does a tire become unsafe, how to safely change a flat tire or jump-start a dead battery, and understanding routine maintenance – what is necessary and what is just “hype”.
Our staff volunteers their time and we do the clinics right here at Signal Garage auto Care in West Saint Paul. We offer these Car Care Clinics for women at no charge as a courtesy and to show appreciation to the many women flocking to our business.
We are also looking to educate young women drivers. We have plans to offer a Mother/Daughter Car Care Clinic; a combination of maintenance, terminology and safety education.
Our next Car Care Clinic for Women will be held on May 5, 2012, Just one week before Mother’s Day from 9:00 AM to noon.
Don’t miss this opportunity to learn some basics about how your automobile works, how to maintain it, how to choose a repair shop and what questions to ask. Whether you are a Signal Garage (West Saint Paul, or St Paul) customer or not, we welcome you to participate in this all female clinic. We promise it will save you money and alleviate the frustrations of auto repair. Our next Ladies Car Care Clinic will be held on May 5, 2012. 
To get more information about our next Ladies Car Care Clinic, click the picture on the Right.
Read some comments from ladies who have attended our clinics:
“This clinic was very helpful, it opened my eyes to things I’ve never thought about checking.”
“This was a very informative way of learning basics about car care.”
“I’m so glad I came! I’ve learned lots! Thanks for providing this.”
At Signal Garage of West Saint Paul, and Saint Paul MN, our committment to providing exceptional automotive service maintenance and repair for women, has earned us the title “Female-Friendly Auto Repair Shop”. It is clear to us that women don’t need or want to be treated differently – just to be treated with the respect they deserve.
Our staf will take the time to listen to your automotive concerns and explain what’s going on with your car. Many women are surprised when we actually walk them back into the garage to show them some issue with their car.
Research shows that women just want a repair shop they can trust. The majority of our new customers are referred to Signal Garage Auto Care by other customers. We take that as evidence that our customers have great confidence in our service.
By explaining what parts really need to be replaced and what parts can wait, our staf will earn your trust . They will advise you when to do scheduled maintenance that will save you money and prevent the frustration of being broke down by the side of the road.
Become a customer of Signal Garage Auto Care and get the peace of mind that comes from knowing your car has been maintained and repaired properly.
Looking for a repair shop you actually enjoy doing business with?
At Signal Garage auto Care, we take great pride in our clean and comfortable waiting room, with fresh coffee, cold drinks, current magazines, and a fun play area for the kids.
“You won’t find greasy floors, grimy chairs, or dirty washrooms at our shop” …promises Heidi Derhy, co-owner of Signal garage. In our waiting room you will find educational handouts, so you can read about specific car repair and maintenance issues.
HERE ARE SOME COMMENTS FROM OUR SATISFIED CLIENTS…
“Good explanations & ethical people who tell you when you don’t need something done –only do work that’s needed.” Martha Henderson, Inver Grove Heights
“Everything was explained in great detail. Prompt, courteous. Thank you!” Patricia Rosenthal, Inver Grove Hts.
Excellent service – professional and courteous staff!! Ginny Nelsen, Cottage Grove
“Signal is the most woman friendly garage I have ever visited. I have my mom going there now.” Amanda Mamer, So St Paul
“Excellent work. Would not go anywhere else” –Jane Lein, South St Paul
“Excellent work – very efficient, with outstanding customer service” – Kari Lieber, Eagan
“I appreciate the honesty and integrity at Signal Garage, and quality of service” – Elizabeth Bentley, South St Paul
“Excellent service, great attention to details, and the extra personal touches!” -Theresa Leonard-Menz, Inver Grove Hts
Here’s A List Of Some But Not All Of The Services We Offer:
| 24 Hour Towing 30,60,90, K service Air Conditioning Service & Repair Alarm System Repair Alignment Specialists Alternator service and repair Axles Service Batteries Sales & Service Brakes Repair and Service Catalytic Convertor Clutch Repair Computer Diagnostics Coolant System Service Exhaust Service & Repair |
Extended Warranty Electrical System Diagnostics Electrical Repairs Engine Repair & Maintenance Engine Overhaul Engine Overheating repair Belts Maintenance Fuel Injection Service Hybrid Repair & Service Muffler Repair Nationwide Warranty Oil change service Pre Purchase Inspecton |
Power Windows Repair Radiator service & Repair Rust Proof Service Suspension Service and Repair Safety Inspection Shocks repair and service Struts Service and Repair Starter Repair and Maintenance Sunroof Repair Tire Sales & Service Transmission service & repair Tune Up Timing Belt Service & Repair |
|
|
|
84 E Moreland AveWest St Paul, MN 55118 |
2050 Grandd AveSaint Paul, MN 55105 |
For Hours, Map & Directions click here
Automobile Manufacturers we offer serivce, maintenance and Repair in the following comunities:
St Paul, 55102, 55103, 55104, 55105, 55106, 55107, West Saint Paul, 55118, So. St. Paul, 55075 Mendota Hts., 55118, 55120, Inver Grove Heights, 55076, 55077, Sun Fish Lake, 55118, Mendota, 55118, 55120, Macalester Groveland, 55104, 55105, and Highland Park.
Click Here to Get Map & Directions


